Feedback

We welcome your feedback and suggestions on our services. Please contact our VITAL Helpdesk.

For queries/appeals from MPs, POHs or agency QSMs, or suspected scams, please email to VITAL QSM.

To make a whistleblowing report, please fill up this online form or email to VITAL Whistleblowing.

If you have any feedback or query on a particular government policy or pertaining to a government agency other than VITAL, please visit the REACH PORTAL instead.

Scams Prevention

Protect yourself from scams by identifying the five main scam signs:

• Tempting offers that are way below market rates or inconceivable;
• Unexpected online friend request from an unknown person;
• Payment for service with gift cards or shopping credits;
• Request to make urgent funds transfers; and
• Request to reveal your OTPs (one-time passwords).

More information on scams prevention could be found on ScamAlert website by the National Crime Prevention Council.