Awards & Achievement
2024
- GovInsider Festival of Innovation Awards 2024 - Transformative Agency of the Year Award (Special Mention)
- GovInsider Festival of Innovation Awards 2024 - Innovator of the Year Award (Special Mention)
- GovInsider Festival of Innovation Awards 2024 - Digital Agency of the Year Award
2023
- SSON Impact Awards Asia 2023: Creative Talent Management Impact (Honourary Mention), Best Shared Services (Bronze) and Human Resources Impact Award (Bronze)
- PST Workforce Transformation Award (Jul 2023 Cycle) at the Public Service Transformation Awards
- Community Chest Awards 2023 Share Gold
- The Singapore HR Awards 2023 - Bronze in Learning & Development with Coaching & Mentoring (People-Centred Award)
- SG Enable - Enabling Mark Platinum
2022
- Received the Recognition Award of HR Powerbank Early Adopter from Halimah Yacob, President of Singapore
- SSON Asia Impact Awards 2022 - Business Transformation Impact Award (Sliver) and Automation Impact Award (Honourary Mention)
- Participated in the 25th Shared Services & Outsourcing Week (SSOW) Australasia in Melbourne, Australia
2021
- Achieved the Enabling Mark (Gold) Award by SG Enable, which recognised us for disability-inclusive employment
- SSON Asia Impact Awards 2021 - Business Resilience Impact Award (Sliver)
2020
- SSON Asia Impact Awards 2020 - Process Improvement & Value Creation Impact Award
2019
- SSON Asia Impact Awards 2019 - Business Transformation Impact Award (Honourable Mention - Top 5)
2018
- United Arab Emirates Government Shared Services Conference - Best Innovation Award
2016
- SSON Excellence Asia Awards 2016 - Best Process Innovation (Bronze)
- SSON Excellence Asia Awards 2016 - Excellence in Transformation (Honourable Mention - Top 5)
- United Arab Emirates Government Shared Services Conference - Best Innovation Adoption Award
2015
- 18th Asia Pacific SSON Excellence Awards - Best Process Innovation (Honourable Mention)
- 18th Asia Pacific SSON Excellence Awards - Excellence in Customer Service (Honourable Mention)
2014
- 17th Asia Pacific SSON Excellence Awards - Excellence in Creating a Customer-Centric Organisation (Runner-Up)
2013
- Attained the Singapore Quality Class, Singapore Innovation Class, Singapore Service Class and People Developer Business Excellence Certifications
- 16th Asia Pacific Shared Services & Outsourcing Excellence Award in Talent Management & Leadership (First Runner-Up)
2012
- 15th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in Culture Creation
2011
- 14th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in People and Communications (Winner)
- 14th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in Customer Service (Honourable Mention)
- 2nd Pacific-Asia Tourism Association's Productivity Challenge - Other Services Category for VITAL Centralised Travel Insurance Programme
2008
- Attained ISO 9001:2000 Certification